Terms of use

Last Updated: 10th October 2023


1. Introduction


Welcome to Socialer, a social commerce platform operated by Socialer Technologies Pvt Ltd. (“Socialer,” “we,” “us,” or “our”). By accessing or using the Socialer platform, including the website and mobile applications (collectively referred to as the “Platform”), you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our Platform.


2. Acceptance of Terms


By using the Platform, you confirm that you have read, understood, and accept these Terms. You also agree to our Privacy Policy, which is incorporated into these Terms by reference. These Terms constitute a legally binding agreement between you and Socialer.


3. Changes to Terms


We reserve the right to modify these Terms at any time, and such modifications will be effective upon posting on the Platform. It is your responsibility to review these Terms regularly. Your continued use of the Platform after any changes to these Terms indicates your acceptance of the modified Terms.


4. User Registration and Accounts


4.1 Eligibility Criteria


You must be at least 18 years old to use our Platform. By using our Platform, you represent and warrant that you are at least 18 years old.

If you are using the Platform on behalf of a business or organization, you represent and warrant that you have the authority to bind that business or organization to these Terms.


4.2 Account Creation


To use certain features of the Platform, you may need to create an account. You agree to provide accurate and complete information during the registration process.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.


4.3 User Responsibilities


You agree to use the Platform in compliance with applicable laws and regulations.

You are solely responsible for the content you post on the Platform and any consequences thereof.


4.4 Account Security


You are responsible for maintaining the security of your account and password.

You agree not to share your account credentials with others.


4.5 Account Termination


We reserve the right to terminate or suspend your account at our sole discretion without prior notice if you violate these Terms or for any other reason.


5. Privacy and Data Protection


Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.


6. User Conduct


6.1 Prohibited Activities


You agree not to engage in any of the following prohibited activities on the Platform:


Posting content that is illegal, harmful, defamatory, obscene, or infringing on any intellectual property rights.

Impersonating another person or entity.

Using the Platform for any unauthorized or unlawful purpose.

Engaging in any activity that disrupts or interferes with the Platform’s functionality.


6.2 Content Guidelines


You are solely responsible for the content you post on the Platform.

You agree not to post content that violates any laws or infringes on the rights of others.


6.3 Reporting Violations


If you believe another user has violated these Terms, please report it to us at violations@socialer.app.


7. Intellectual Property Rights


7.1 Ownership of Content


Socialer and its licensors own all intellectual property rights in the Platform, including but not limited to copyrights, trademarks, and trade secrets.


7.2 User-Generated Content


By posting content on the Platform, you grant Socialer a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, and display your content.


7.3 Copyright Infringement


If you believe your copyright has been infringed on the Platform, please contact us at copyright@socialer.app with a notice of infringement.


8. Buying and Selling on Socialer


8.1 Purchase and Sales Process


Socialer facilitates transactions between buyers and sellers. All transactions are subject to our separate Terms of Sale.


8.2 Product Listings


Sellers are responsible for the accuracy and legality of their product listings.


8.3 Payment Processing


Payments are processed through third-party payment processors. You agree to their terms and conditions.


8.4 Returns and Refunds


Our return and refund policy is outlined in our separate Returns and Refunds Policy.


9. Communications


9.1 In-App Communications


By using the Platform, you consent to receive communications from us, including promotional messages, via email, SMS, or in-app notifications.


9.2 Marketing Communications


You may opt out of receiving marketing communications at any time by following the opt-out instructions provided in the communication.


10. Dispute Resolution


10.1 Dispute Resolution Process


Any disputes arising out of or relating to these Terms will be resolved in accordance with our Dispute Resolution Policy.


10.2 Governing Law and Jurisdiction


These Terms are governed by the laws of [State/Country], and any disputes will be subject to the exclusive jurisdiction of the courts in [City, State/Country].

10.3 Arbitration


You agree to resolve any disputes through binding arbitration in accordance with [Arbitration Rules]. The arbitrator’s decision will be final and binding.


11. Termination and Suspension


11.1 Termination by Users


You may terminate your account at any time by following the account termination process provided on the Platform.


11.2 Termination by Socialer


We may terminate or suspend your account at our sole discretion without prior notice if you violate these Terms or for any other reason.


11.3 Effects of Termination


Upon account termination, you will lose access to your account and any associated content.


12. Limitation of Liability


To the maximum extent permitted by law, Socialer and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages.


13. Indemnification


You agree to indemnify and hold Socialer and its affiliates harmless from any claims, losses, damages, liabilities, costs, or expenses.


14. Disclaimer of Warranties


We provide the Platform “as is” and “as available” without warranties of any kind, either express or implied.


15. Force Majeure


We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control.


16. Entire Agreement


These Terms constitute the entire agreement between you and Socialer and supersede any prior agreements.


17. Contact Information


If you have any questions or concerns about these Terms, please contact us at contact@socialer.app.